Pretty Points Rewards Program

From the bottom of our hearts, we thank you for trusting & believing in Root! Our Pretty Points program is our way to give back to you for being a loyal customer. Those points can then be redeemed for a discount code to be used on future purchases of Root products. Pretty Points are earned for purchases made in store & online. Please make sure you are logged in to your Pretty Points account before ordering as we are unable to go back & add points for any past purchases. Referral Pretty Points are given to you when a first time customer orders $30+ through your specific referral link (found in the Pretty Points portal under the "Refer Friends" tab).

Anyone can join Pretty Points! Check out the Pretty Points portal located in the bottom right of our website.

In the Pretty Points portal, select the tab "Redeem Points". Here you will see all of the rewards we offer. If you have enough points, you can redeem them for a reward.

We cannot combine Pretty Points accounts. Please use the same account each time you check out. Points are not transferable.

Pretty Points do not expire, but should we ever discontinue our Pretty Points program, any remaining points will no longer be available.

You can redeem Pretty Points on any Root products (anything made by Root)! You may not use Pretty Points on products not made by Root including Vera Mona, Z-Palettes, makeup bags & diffusers. Pretty Points may not be used on Pretty Club subscription boxes as well.

Claimed Pretty Point discount codes expire in 10 years. Make sure to copy your voucher code & use that at checkout in the discount code box.

Only 1 discount code is valid per order. It cannot be combined with other codes.

Our loyalty tiers are based on spend within the past year.

For our PINK tier, customers must only have a registered Pretty Points account.

For our SILVER tier, customers must have a registered account & have spent at least $250 in the past year.

For our GOLD tier, customers must have a registered account & have spent at least $750 in the past year.

For our BOSS tier, customers must have a registered account & have spent at least $2,000 in the past year.

Once you hit a tier, you will remain in that tier for 12 months or until you've spent a qualifying amount within the past year to move you up to the next tier.

Log in to the Pretty Points portal found on the bottom right of our website. Your tier level is located in the upper left-hand corner of the Pretty Points portal, right below your point balance.

We will send an early access email for any sales or new products to anyone who qualifies. The date of each early access offer may vary per sale or product launch. Not every sale or product launch may have early access opportunities. You must be subscribed to receive marketing emails from us.

First, make sure you've added your email on your account! Log in to your account on our website. On your account page, scroll down to the bottom, & you'll find a submission form to add your email & birthday into our system. It is possible you have been subscribed to our emails but have never added your birthday. We love to celebrate, so we'll send you an email on the day of your birthday with a unique birthday offer!

When we have an opportunity for our GOLD & BOSS tier customers to test unreleased products, they will be notified via email.

First of all - THANK YOU for all of your support. We would not be able to do what we do if it were not for our incredible customers! We're excited to offer exclusive gifts to this select BOSS tier of customers. When we have an opportunity for our BOSS tier customers to receive exclusive gifts, they will be notified via email... & maybe even surprised in a random order!